What is HiNative Trek?

 HiNative Trek is an English learning program available through the HiNative iOS app and website.The basic flow is as follows: Stu...

How are HiNative and HiNative Trek different?

＜HiNative＞HiNative is a Q&A platform for language learners.  Users can ask questions about languages and culture and get answe...

How is Trek different from other English learning services?

<Daily problems> It’s easy to get into the habit of speaking and writing in English through daily practice.<American Teachers>Al...

How much will my English improve with Trek?

HiNative Trek is designed to increase students daily output of English by practicing common phrases heard in modern America. We've seen...

What platforms is HiNative Trek available on?

WebChrome (latest version)Firefox / Safari (You may experience issues with audio recording and playback.)iOSAvailable through the HiNative a...

What kinds of courses are available?

＜Business course＞ 1year courseTrek Business is the most general Business English course available on the Trek platform. Students will learn ...

I have an account on HiNative and I want to sign up for HiNative Trek.

*You will need to have your native language set to either Japanese, Korean, Russian, Spanish, Chinese (Simplified), or Chinese (Traditional)...

How will my experience with Trek change if I register during the middle of the month?

＜Themes/Content＞All themes and problems are designed to be clear and relevant without any knowledge of the problems and themes that came bef...

How do I switch between Trek and the regular HiNative platforms?

iOS/AndroidGo to your [Home] page and swipe left or right until you get to the "Trek Problem List" tab. To view problems you've already tur...

A basic guide to HiNative Trek.

New problems go live every weekday at 12am. Students will receive push and/or email notifications at a time of their choosing.※  A...

Business Tutorial

Each homework has a recording and テキスト/語彙/ヒント/課題 and a description in a gray box.＜テキスト＞The テキスト is a short text that uses the grammar and/or...

IT1 / IT2 Tutorial

IT course content is structured as follows. Every month has a theme, and each week will feature a different scenario that is related to the ...

When will I receive problems?

HiNative Trek problems will be posted every day except for Saturdays and Sundays. That includes holidays. New problems go live every we...

I want to edit/delete my homework.　　

＜Editing homework＞Go to your [Home] page.Tap on the [Finished problems] tab.Tap the homework you wish to edit.Tap the options icon (...).Tap...

About Response Time

The table below details when you should expect to receive an initial response from your teacher.We urge you to try to complete tasks on a da...

How do I post a voice answer separately from my original answer?

Please leave audio answers as separate comments below your original answer.  Teachers receive notifications whenever a student com...

Can I ask my teacher follow-up questions?

Students can ask up to three follow-up questions per problem.Common follow-up question:Re-record your pronunciation after practicing areas p...

How do I give HiNative permission to use my microphone?

iOS/AndroidAfter installing the HiNative app, you will be prompted to give the app permission to use your phone’s microphone the first time ...

I don't see the “HiNative Trek” tab on my Settings page.

The HiNative Trek tab is only visible to users who have their native language set to one of the languages currently supported by trek. These...

How do I change the problem delivery notification time and/or timezone?

New problems go live every weekday at 12am.Students will receive push and/or email notifications at a time of their choosing. [Not...

How do I use bookmarks?

Bookmarks help you keep track of important questions and answers. If you subscribe to Premium or Trek, you can use bookmarks.<Accessing B...

I want to change my payment information. (HiNative Trek)

＜Changing payment information＞Log into the web version of HiNative via your phone or computer's browser.Go to your [Settings] page.Click the...

How do I get a receipt for my subscription purchase?

Only the Web version is available for issuing a receipt.1) Open your profile.2) Click on your "Settings".3) Click on the "HiNative Trek" tab...

I want to open a team account.

[WEB ONLY]Click here to register a team account.

Is it possible to change courses?

Yes, it is. Go to the HiNative Trek tab on your Settings page and unsubscribe from your current course. Once your current subscription peri...

How do I cancel my subscription to HiNative Trek?

Go to your [Profile] page and tap 【Settings] ( at the upper right of the page) Tap the [HiNative Trek] tab. Tap [Cancel my subscription to H...

Will I receive feedback after canceling my subscription to HiNative Trek?

●　Subscribers who cancel monthly subscriptions have 30 days to submit unsubmitted homework and ask questions about homework t...

Do you issue a certificate of completion?

Users receive email notification of course completion upon completion of one year of the business course or two years of the IT course.Norma...