You can select and send a request for an answer to a question to up to 3 users who have given you an answer in the past. You must subscribe to the Platinum service to send answer requests and need 5 tickets.
This does not guarantee that you will get an answer from the users. The tickets will not be returned even if you could not receive answers from the users.
This does not guarantee that you will get an answer from the users. The tickets will not be returned even if you could not receive answers from the users.
※ Users can subscribe to HiNative Platinum and send Answer requests through iOS only.
※ New registrations for Platinum membership have closed as of April 2023.
※ The platinum service will be terminated on 15th December 2024.
<How to request answers>
- Tap the [Ask] button and then select the type of question. Select a language to ask about, type in your question, and tap [Next] on the top right of your screen.
- Tap [Request help from other users].
- Selet up to 3 users.
- Tap ' Post' on the top right of your screen.
<What do I do when i receive Answer requests?>
You see the questions with 'Awaiting 〇〇's answer’ on the top of question feeds, so please tap it and give your answer. You can tap [Skip] when you don't want to give an answer.